We earn every visit. No-contract options, always.
See activity between visits? We re-treat at no charge. That's the whole deal — written down here, honored every time, and never dependent on signing a contract.
Free re-services between visits
See covered pest activity before your next scheduled visit? We come back and re-treat the affected area at no additional charge — that's the core of the re-service warranty.
No-contract options, always
The warranty isn't a reward for signing a long-term agreement. Recurring plans are month-to-month; you can pause or cancel any time and the warranty terms don't change while you're an active customer.
Same- or next-day response when our route allows
If you call to report activity between visits, we prioritize getting a technician back out same- or next-day whenever our schedule allows, rather than making you wait for the next quarterly cycle.
An exact arrival window — by text
You'll get a text with your technician's real arrival window before every visit, including re-service calls — no all-day waiting.
Carson Brown follows up — personally
After a re-service visit, a co-owner checks in to confirm the issue is actually resolved. If it isn't, we keep coming back until it is.
Pet- & family-conscious options honored
If your plan uses our eco-friendly botanical interior option, re-service visits use the same approach — the warranty doesn't change the treatment method you chose.
How to use the warranty
Call or text (435) 222-2166 as soon as you notice covered pest activity between scheduled visits. Tell us what you're seeing and where — we'll get a technician back out and re-treat the affected area at no additional charge. There's no claim form and no fee; it's simply part of being an active recurring customer.
Licensed & insured
Black Arches Pest Control is licensed with the Utah Department of Agriculture and Food (UDAF #4000-3041) and insured. Every technician follows label directions and Integrated Pest Management practices — see how that approach works in our Integrated Pest Management guide .